Product warranty and reclamations

Looking for return instructions? Click here

Making a Reclamation

Eurobiker is responsible for the quality of the products it sells. If there is something wrong with your product, always fill out the reclamation form first.

1. Fill out the reclamation form online:

FILL OUT THE RECLAMATION FORM HERE

2. Wait for instructions:

We will process your report and contact you as soon as possible with further instructions and your RMA reference number. We will then provide more detailed instructions for the possible return or repair of the product.

NOTE: Do not send the product before we have contacted you.

General Warranty Terms

The warranty is NOT valid if:
  • The product has been damaged in an accident.
  • Modifications have been made to the product elsewhere than in Eurobiker's sewing shop.
  • Harmful chemicals have been used or care instructions have been neglected.
  • The product has been exposed to excessive UV radiation or has been misused.

The delivery note received with the package serves as your warranty certificate.

Manufacturers' Warranty Information

Search for a manufacturer by name to see their warranty terms.

Type manufacturer name to see information.

Gianni Falco

1-year warranty. In case of warranty claims, please contact us.

R&G Racing

1-year warranty. Does not cover damage or crashes.

Manufacturer's warranty page →

Chaft

1-year warranty for technical products. In case of warranty claims, please contact us.

Bobster

Lifetime warranty against manufacturing defects. The warranty covers a lifetime warranty for the frame.

For warranty inquiries, please contact us.

MT Helmets

Warranty information can be found in your helmet model's manual.

Manufacturer's warranty page →